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GDPR Policy Statement


I Lorna Lawson T/A The Beauty Whisperer is committed to protecting and respecting the privacy of my customers.  To ensure that my customers feel confident about my use of their Personal Information when dealing with The Beauty Whisperer I have prepared this Privacy Policy which sets out how I collect, store and use your Personal Information.  It also explains your rights in relation to your Personal Information and how to contact us or supervisory authorities in the event you have a complaint.


The Purpose of this Policy


This policy sets out the basis on which any Personal Information I collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our practices regarding your Personal Information and how we will treat it.


Background to this Policy


The Beauty Whisperer have reviewed all of the data that we hold on the following basis:


What data we are storing;
Why we store that data;
Where that data is stored;
Who has access to that data; and
When that data is used.


The data that we store is broadly split into the following categories:


Customer Data;
Supplier/vendor data;
Business Contacts Data; and
Prospects Data
The data we store will continue to be reviewed regularly to ensure we remain compliant with the General Data Protection Regulation (“GDPR”).


Changes to this Policy


We keep our Privacy Policy under regular review. Any changes we make to our Privacy policy in the future will be posted on our site. This policy was last updated on 17 August 2018.


Personal Information we collect about you


We may collect and use the following Personal Information about you:


Your name and contact information, including email address and telephone number 
Your interests
Your professional online presence, e.g. LinkedIn profile
Your business contact history, business purchase history and saved items
Information about how you use our website, IT, communication and other systems
Your responses to surveys, competitions and promotions
This Personal Information is required to provide goods and services to you. If you do not provide Personal Information we ask for, it may delay or prevent us from providing these to you.


How your Personal Information is collected


We collect most of this Personal Information directly from you—in person, by telephone, text or email and/or via our website.


How and why we use your Personal Information


Under data protection law, we can only use your Personal Information if we have a proper reason for doing so, e.g.:

to comply with our legal and regulatory obligations;

or where you have given consent.


Promotional communications


We may use your Personal Information to send you updates (by email, telephone or post) about our goods or services, including exclusive offers, promotions, events or new offerings.


We have a legitimate interest in processing your Personal Information for promotional purposes (see above ‘How and why we use your Personal Information’). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.


We will always treat your Personal Information with the utmost respect and never sell OR share it with other organisations for marketing purposes.


You have the right to opt out of receiving promotional communications at any time by:

contacting us at or using the ‘unsubscribe’ link in emails


We may ask you to confirm or update your marketing preferences if you instruct us to provide further information on goods or services in the future, or if there are changes in the law, regulation, or the structure of our business.


Who we share your Personal Information with

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.


We will not share your Personal Information with any other third party.


Where data is stored


All information we collect from you is stored on secure servers where necessary it may be used on laptops and mobile phones. 

We do not transfer your Personal Information outside the European Economic Area (EEA).

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.




We take all reasonable care to prevent any unauthorised access to your Personal Information.

We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Information to those who have a business need to know.

We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Rights under GDPR


You have the following rights, which you can exercise free of charge:

AccessThe right to be provided with a copy of your Personal Information (the right of access)

Rectification The right to require us to correct any mistakes in your Personal Information

To be forgotten The right to require us to delete your Personal Information

Restriction of processing The right to require us to restrict processing of your Personal Information—in certain circumstances, e.g. if you contest the accuracy of the data

Data portability The right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format 

To object The right to object: at any time to your Personal Information being processed for direct marketing (including profiling);

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.


If you would like to exercise any of those rights, please email or write to us let us have enough information to identify you e.g. your full name, let us know what right you want to exercise and the information to which your request relates.


When processing a request, we may ask for additional information to confirm that the request is legitimate to ensure that the security of the data is maintained, and data is not disclosed to a person who has no right to receive it.


We will try to respond and process all legitimate requests within one month.  Occasionally it may take us longer than a month depending on the complexity or number of requests.  We will keep you fully informed in all cases.




To Request Access to your Personal Information (commonly known as a “data subject access request”) please email


To Request erasure of your Personal Information from our systems (“to be forgotten”) please email


For any other request under your rights, or if you have any questions about this Policy that are not answered above, or would like further information on how your information is used and how we maintain the security of your information, please email us at

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